If you're running a business that works with the public, the chances are that you'll face a lawsuit sooner or later. It's important that you have an idea of how to handle those lawsuits. Even if the lawsuit is inappropriate, some people will pursue them and cost you thousands.
One of the goals that your attorney will have is to prevent you from ending up at trial. Trials are costly and time-intensive. With between 36 and 53% of small businesses facing litigation in any year and up to 90% of businesses facing litigation at any one time, so you should have some kind of plan in place to help you avoid the heavy cost of a court case.